Ask the Expert – Shelforce with Howard Trotter

James Parker, editor at Housing Management & Maintenance, speaks to Howard Trotter, Business Manager, Shelforce, about how he rescued the Birmingham City Council offshoot from ruin, and helped turn it into a profit-making entity with a strong social purpose. He also delves into how increased rigour around fire doors post-Building Safety Act has driven an even stronger focus on the consistent product performance and training the firm excels at.